Effective Date: 21 September 2026
Resilience Estates (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect through resilienceghana.com, why we collect it, and how we handle it.
Information We Collect
When you submit an enquiry form or request a property brochure on this website, we collect:
- Your full name
- Phone number
- Email address
- The property you’re interested in
- Any message you send us
- For rental or short-stay enquiries: your preferred dates and number of guests
We do not collect payment or financial information through this website.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiry or send you the brochure you requested
- Contact you about the property or service you asked about
- Keep a record of enquiries so our team can follow up appropriately
We do not sell or rent your personal information to third parties.
Who Can See Your Information
Submitted enquiries are stored privately in our website’s admin system and are only accessible to authorised Resilience Estates staff. They are never displayed publicly on the website.
Third-Party Services We Use
- Google Maps — our Contact page embeds a Google Map to show our office location. Google may collect data according to its own privacy policy when you interact with the map.
- Google Fonts — we load fonts from Google’s font library to display this website correctly.
- WhatsApp — buttons on this site link out to WhatsApp to let you message us directly. Any conversation that follows is governed by WhatsApp’s own privacy policy, not ours.
Data Retention
We keep enquiry records for as long as reasonably necessary to respond to you and maintain our business records. You may request that we delete your information at any time (see “Your Rights” below).
Your Rights
Under Ghana’s Data Protection Act, 2012 (Act 843), you have the right to:
- Know what personal information we hold about you
- Request a correction of inaccurate information
- Request deletion of your information
- Object to how we use your information
To exercise any of these rights, contact us using the details below. You may also contact Ghana’s Data Protection Commission if you have concerns about how we handle your data.
Children’s Privacy
This website is not directed at children, and we do not knowingly collect information from anyone under 18.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this policy or your personal information, contact us:
Resilience Estates
29 Augustus Akiwumi St, Airport West, Accra
Email: info@resilienceghana.com
Phone: +233 54 953 9092